My Payment Declined, How Do I Submit My Payment?


When a payment declines, an email with the subject 'Problem with your order' is sent immediately to the email on file. It includes a link to update your profile information and a link to enter your card information and submit payment. If you have recently changed your billing address, be sure to update that first then enter your card information for payment. (FYI: we only do two automatic drafts; email go out with links to update and resend payment. People often miss it. The subject of the email is 'Problem with your order'.)

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